Q: What parameters should be provided if I want a quotation?
A: Five basic parameters should be offered:
Application, Capacity, Span, Lifting height, Working class
Q: What is the capacity of overhead crane?
A: The crane capacity ranges from 0.5t to 350t.
Q: Whether you can supply technical supports or spare parts in time when the crane broke?
A: At any time, the online free technical support could be available. We can supply the spare parts for free within the warranty period and charge as per cost price when the warranty is invalid.
Q: How to confirm the working class of the crane?
A: Please offer us the working environment, working duration, and usage frequency of the crane, then our engineer shall calculate it for you.
Q: How should we operate the crane?
A: Three kinds of control methods available for our cranes:
Cab control: A professional driver shall control the crane in the cage.
Remote control: A professional operator shall control the crane with a remote controller.
Joystick control: A professional operator shall control the machine with a hand switch, and walking with the travelling crane.
You could choose any one of the above three methods, and contact us freely with any question.
Q: Can you please introduce your quality control system?
A: Product quality is closely related to customer's benefit and our market development. We have been always rigorous in quality control, and we have introduced a multitude of advanced test equipment and professional QC staffs. Our quality control includes raw material test, plates test, weld flaw detection, girder test, trolley wheel test, etc.
Q: What is the package type?
A: It depends on the crane type. Usually, the body is packaged with high quality
water-proof plastic woven cloths. Spare parts are packed in a high quality plywood box.